Terms and Conditions

Maeshk Terms and Conditions

Last updated: 23/10/2023

Please read these terms and conditions carefully before using the Maeshk website operated by Maeshk FZ-LLC (“Maeshk”, “us”, “we”, or “our”). By accessing or using this website, you agree to be bound by these terms and conditions. If you do not agree to all of these terms and conditions, do not access or use this website.

Use of Website You may use the Maeshk website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our website.

Your access to and use of this website may be occasionally restricted to allow for repairs, maintenance or updates. We reserve the right to withdraw or amend the service we provide on this website without notice. We will not be liable if this website becomes unavailable at any time.

Intellectual Property The content on the Maeshk website, including text, graphics, logos, images, audios, videos, and plugins are the property of Maeshk and protected by UAE and international copyright laws. The compilation of all content on this site is the exclusive property of Maeshk and protected by UAE and international copyright laws. All software used in this site is the property of Maeshk and protected under the UAE Copyright Act.

User Account and Registration To access certain features and services on our website, you may be required to register and open an account with us. When you register, you agree to provide accurate and complete information about yourself. Failure to provide accurate information or update your information when necessary will result in the suspension and/or termination of your account.

You are responsible for maintaining the confidentiality of your Maeshk account password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately if you suspect unauthorized use or access to your account. Maeshk reserves the right to terminate accounts that are inactive for an extended period.

Privacy Policy Please review our Privacy Policy to understand how we collect, use, and disclose information that pertains to your privacy. The Privacy Policy is considered part of these Terms and Conditions.

Shipping and Delivery When you place an order for a Maeshk product on our website, you agree to provide a valid email and shipping address where we can deliver your products. We strive to process and fulfill orders within 24-48 hours, after which the order will be shipped via courier to your provided address. Transit times may vary based on your location.

Maeshk cannot be held responsible for delayed shipments due to incorrect addresses, customs delays, or other carrier issues. If a product is damaged or lost during shipment, please contact us within 7 days to resolve the issue.

Refund and Return Policy If you are not completely satisfied with your Maeshk purchase, you may return it to us within 14 days of delivery for a full refund, minus any shipping costs. Please contact us to initiate a return and we will provide instructions.

Returned products must be in their original condition and packaging. Refunds will be processed within 5 business days of receiving the returned order. We do not provide refunds for used or damaged products.

Disclaimer and Limitation of Liability Maeshk makes no representations or warranties regarding the information provided on this website. This includes content, products, services or any other related material. We make no warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Maeshk, its affiliates, directors, employees or agents be liable for any damages, loss or liability including without limitation, direct or indirect, special, incidental or consequential damages arising in connection with your access, use or inability to access or use the website and the content.

We are not liable for any damage caused by the transmission of malware or viruses coming from third party websites or material you access through our website. We recommend installing anti-virus software and related protections to prevent such issues.

Indemnification
You agree to defend and fully indemnify Maeshk and its affiliates and hold us harmless from any claims, liabilities, damages, losses and expenses arising out of the breach of these terms and conditions by you or your use of this website. This defense and indemnification obligation will survive termination of these terms and conditions.

Governing Law These terms and conditions shall be governed and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes or claims in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

Changes to the Terms and Conditions We may revise and update these terms and conditions from time to time. Your continued usage of our website will mean you accept those changes. You should review the most current version of these terms and conditions whenever you access or use our website.

Contact Us If you have any questions about these terms and conditions, please

contact us at:

Maeshk

FZ-LLC Emirates Hills,

Al Thanayah, Dubai, UAE

T: ‎+971 4 277 6399

E: contact@maeshk.com