Privacy Policy

Maeshk Privacy Policy

Last updated: 23/10/2023

Maeshk FZ-LLC (“Maeshk”) operates the Maeshk website and related products and services (together, the “Service”).

This Privacy Policy informs you of our policies and practices regarding the collection, use and disclosure of any Personal Information we receive from users of the Service.

Information Collection and Use

While using the Service, we may ask you to provide us with certain personal identifiable information that can be used to contact or identify you (“Personal Information”). Personal Information may include but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address and country
  • Payment information

Log Data and Device Information

We automatically collect certain information sent by your internet browser and mobile device when you access our Service (“Log Data”). This Log Data may include information such as your IP address, device type, operating system type and version, unique device identifiers, pages visited, location, and other system activity data.

We also collect information about the device you are using to access the Service, including what type of device it is, device settings, unique device identifiers and other device-specific information.

Information from Third Party Sources

We may receive additional information about you from third party sources and add it to the information we already have about you. This may include demographic data, interests, purchase history, and other information provided by third parties.

How We Use Information

We use the information we collect for purposes including:

  • Provide, maintain and improve the Service
  • Process orders and deliver products and services
  • Send you technical notices, product announcements, security alerts
  • Comply with our legal and regulatory requirements
  • Respond to user inquiries and customer service requests
  • Prevent and address fraud, breach of policies or terms

We may also use your Personal Information in other ways with your consent.

Cookies and Tracking Technologies

We use cookies, tracking pixels and related technologies on our Service. These technologies help us better understand user behavior, tell us which parts of our Service people have visited, and facilitate and measure the effectiveness of advertisements.

Analytics Services

We may use third-party analytics services, such as Google Analytics, to better understand who is using the Service and how people are using it. These services use cookies and similar technologies to collect and analyze information about the use of the Service and report on activities and trends.

This Privacy Policy does not apply to, and we are not responsible for, third party cookies, pixels and tracking technologies. Please check with these third parties for information on their privacy practices.

Data Retention

We will retain your Personal Information as long as your account is active or needed to provide you the Service. We will also retain and use this information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Data Transfer

The Service is hosted and operated in the United Arab Emirates (UAE) through Maeshk and its service providers. If you are a user located outside the UAE, please be aware that any information provided to us will be processed and stored in the UAE.

Disclosure to Third Parties

We do not sell, trade, transfer or otherwise disclose your Personal Information to third parties without your consent, except as described in this Privacy Policy.

We may disclose your information to legal or government regulatory authorities as required by applicable law. We may also disclose your information to third party service providers and partners who assist and enable us to use the information in line with this Privacy Policy.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Information. While we take reasonable steps to secure the Personal Information you provide to us, no security system is impenetrable.

Your Rights You may request to:

  • Access your Personal Information
  • Correct any inaccuracies in your information
  • Delete your Personal Information
  • Restrict our use of your information

To make requests, please contact us. We will respond to requests in line with applicable laws.

Changes to this Policy We may make changes to this Privacy Policy from time to time. If we make any material changes, we will notify you of those changes by posting them on the Maeshk website.

Contact Us If you have any questions about our privacy practices or this policy, please contact us at:


FZ-LLC Emirates Hills,

Al Thanayah, Dubai, UAE

T: ‎+971 4 277 6399